No Refund Policy

Effective Date: 25th December 2020

Thank you for using Vivify.

We offer a Trial Pass that allows our users to try out Vivify services with a limited number of Tokens for 30 days with no fee incurred once a user verifies his or her mobile number.

Any other chargeable Vivify Pass, once paid is NON-REFUNDABLE.  We encourage our users to try out the Vivify services first by activating the Trial Pass before making any Pass purchases to ensure it fits their needs.

Feel free to contact us if you have any further inquiries by dropping a message on the Support and Feedback page which you may find on the VIVIFY app by clicking Me > Support and Feedback or on our website at contact.